Not exactly sure what happened; we have power to our individual flats, but the common areas are dark and the lifts are down, as is the building's water pump (hence no water). There was some disagreement or misunderstanding with EDF, the building's supplier, and the management agency. I've tried to call and get information, but the problem's spread in the typical British fashion over four different agents - EDF Network (the power lines), EDF Power (the electrons for the wires), Galliford Try (the managers) and Toynbee (the housing association).
Trying to coerce the real story piecemeal out of them out of office hours is a Herculean task. The closest I can get is the bill was sent to the wrong address for Galliford Try so went unpaid. EDF Network then came and physically disconnected the building yesterday. Appropriate scuff was stirred by the residents, issue tracked down, and paid. EDF Network came and physically reconnected the circuit, but EDF Power has not let the electrons take the left turn at Shadwell DLR and into our building yet. Of course, Toynbee denies any non-payment of power but has no better story. Regardless, it's insane we could be without power and, more importantly, water for 36 hours. This is really bad, even by British standards.
I hope you are all well watered and lit,
Shadwell, Tower Hamlets
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