Wednesday, June 25, 2008

[The Life of Shaun #242] Aquaman not welcome here

I knew there would come a day when I would have to walk up or down the stairs to/from the eight floor (ninth in American) because the power had gone out. And that day came yesterday. And has continued into today for good measure. What I didn't realise, though, was that the lack of power would also mean no water. That whole gravity thing didn't occur to me until the taps ran dry.

Not exactly sure what happened; we have power to our individual flats, but the common areas are dark and the lifts are down, as is the building's water pump (hence no water). There was some disagreement or misunderstanding with EDF, the building's supplier, and the management agency. I've tried to call and get information, but the problem's spread in the typical British fashion over four different agents - EDF Network (the power lines), EDF Power (the electrons for the wires), Galliford Try (the managers) and Toynbee (the housing association).

Trying to coerce the real story piecemeal out of them out of office hours is a Herculean task. The closest I can get is the bill was sent to the wrong address for Galliford Try so went unpaid. EDF Network then came and physically disconnected the building yesterday. Appropriate scuff was stirred by the residents, issue tracked down, and paid. EDF Network came and physically reconnected the circuit, but EDF Power has not let the electrons take the left turn at Shadwell DLR and into our building yet. Of course, Toynbee denies any non-payment of power but has no better story. Regardless, it's insane we could be without power and, more importantly, water for 36 hours. This is really bad, even by British standards.

I think I'll move here:

I hope you are all well watered and lit,

Shaun Coley
Shadwell, Tower Hamlets
London, UK
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